Shipping

All orders are dispatched from our headquarters within 24 hours of placing your order. Please note: this dispatch timeframe excludes public holidays and weekends.

All of our orders are shipped with Australia Post and we provide a standard and express shipping option to suit the needs of each individual customer. All shipping costs are calculated at checkout. We are pleased to offer free express shipping on all Australian orders over $170 AUD.

For more information, please visit our shipping page:  https://treasurestore.com.au/pages/shipping

Returns

At Treasure Store, we are devoted to craftsmanship, quality and considered design. We encourage you to select thoughtfully, as we are unable to offer refunds or exchanges for change-of-mind in accordance with Australian Consumer Law.

Should you reconsider your purchase, we are pleased to offer a store credit for full-priced items returned within 14 days of delivery, subject to the following conditions:

• All returns must be approved by our Customer Care team prior to dispatch.

• To request approval, please email info@treasurestore.com.au.

• Items must be returned in original, saleable condition with all tags and labels attached.

• Garments must be unworn, unused, unwashed and in impeccable condition.

• Items that do not meet these standards may be declined and returned to the sender.

• Return shipping costs are the responsibility of the customer.

Please note: all sale item purchases are final and not eligible for a refund, exchange or store credit unless deemed faulty. 

For our full returns policy, please visit our returns page:  https://treasurestore.com.au/pages/returns-policy