Terms of Service

Overview

This website is operated by Manfield (QLD) Pty Ltd as trustee for Manfield Trust 2 trading as Treasure Store (ABN 38 861 540 145) ("Treasure Store," "we," "us," "our"). Treasure Store provides this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By accessing our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service ("Terms"), including additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store shall also be subject to these Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

 


 

1. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the legal age of majority in your state or territory of residence or have given consent for any minor dependents to use this site.

You may not use our products for any unlawful or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

A breach or violation of any of the Terms will result in an immediate termination of your access to the Service.

 


 

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

 


 

3. Accuracy, Completeness, And Timeliness Of Information

We are not responsible if information on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

This site may contain historical information, which is not current and is provided for reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information.

 


 

4. Modifications To The Service And Prices

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice.

We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.

 


 

5. Products Or Services

Certain products or services may be available exclusively online and may have limited quantities, subject to return or exchange per our Return Policy.

We reserve the right to limit the sales of our products or services on a case-by-case basis. We reserve the right to discontinue any product at any time.

We do not warrant that the quality of any products, services, information, or other materials purchased will meet your expectations.

 


 

6. Accuracy Of Billing And Account Information

We reserve the right to refuse any order. We may, at our discretion, limit or cancel quantities purchased per person, per household, or per order.

If we make a change to or cancel an order, we may attempt to notify you via email and/or billing address/phone number provided at the time of purchase.

You agree to provide accurate purchase and account information and to promptly update details, including email addresses and credit card numbers, so that we can complete transactions and contact you as needed.

For details, review our Returns Policy: https://treasurestore.com.au/pages/returns-policy

 


 

7. Optional Tools

We may provide access to third-party tools without monitoring or control. You acknowledge that we provide access to such tools “as is” and “as available” without warranties or conditions.

Any use of optional tools is at your own risk, and you should ensure you are familiar with and approve of their terms.

 


 

8. Third-Party Links

Certain content, products, and services may include materials from third parties. We are not responsible for third-party materials or websites and shall not be liable for any harm or damages related to third-party transactions.

 


 

9. User Comments And Submissions

By submitting comments or materials, you grant us unrestricted rights to use them in any medium without obligation. We are not responsible for comments posted by users.

 


 

10. Personal Information

Your submission of personal information is governed by our Privacy Policy: https://treasurestore.com.au/pages/privacy-policy

 


 

11. Errors, Inaccuracies, And Omissions

We reserve the right to correct errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

 


 

12. Prohibited Uses

You are prohibited from using the site for unlawful purposes, infringing on intellectual property rights, transmitting harmful code, collecting personal information of others, or interfering with security features.

We reserve the right to terminate your use of the Service for violating any prohibited uses.

 


 

13. Copyright & Image Use

All imagery throughout this website is the property of Treasure Store and is protected under Australian copyright law. These images were created exclusively for our brand and may not be copied, reproduced, or used without written permission.

Some product imagery has been provided by select brand partners and suppliers. These images remain the property of their respective copyright holders and are used with permission.

Certain images, visual representations, or models displayed on this website may be generated, modified, or enhanced using artificial intelligence (AI) technologies, including third-party AI image-generation services. Such images are provided for illustrative and promotional purposes only and are intended to represent the general appearance of our products. Unless expressly stated otherwise, any individuals depicted in AI-generated images are not real persons. We make reasonable efforts to ensure that AI-generated or enhanced images accurately reflect the design, colour, and overall appearance of the relevant products; however, minor variations may occur between such images and the actual physical product.

AI tools used in the creation or enhancement of images do not utilise personal information of customers or website visitors unless expressly disclosed. Where third-party service providers are engaged to provide AI-related services, those providers process information solely on our behalf and in accordance with applicable contractual obligations, privacy legislation, and data protection requirements.

We take the protection of our original content seriously. Unauthorised use of our brand photography may result in legal action.

 


 

14. Disclaimer Of Warranties; Limitation Of Liability

We do not guarantee that your use of our service will be uninterrupted, secure, or error-free.

We shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from the use of the Service.

Some jurisdictions do not allow the exclusion of certain warranties, so some limitations may not apply to you.

 


 

15. Indemnification

You agree to indemnify and hold Treasure Store, our affiliates, and employees harmless from any claim arising from your breach of these Terms.

 


 

16. Severability

If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions shall remain enforceable.

 


 

17. Termination

These Terms remain effective until terminated by either you or us.

 


 

18. Entire Agreement

These Terms constitute the entire agreement between you and us, superseding any prior agreements.

 


 

19. Governing Law

These Terms are governed by and construed in accordance with the laws of Australia.

 


 

20. Changes To Terms Of Service

We reserve the right to update these Terms at our discretion. Your continued use of the website after changes constitutes acceptance of those changes.

 


 

21. Contact Information

Questions about these Terms should be sent to us at info@treasurestore.com.au.

 

Garments

Our collections feature a diverse range of silhouettes, fabrics and fits. As sizing can vary between styles, we recommend carefully reviewing the fit notes and garment measurements provided on each product page. These measurements are specific to the individual design to help you find your ideal fit. 

If you're unsure about sizing or would like personalised guidance, our customer care team is always happy to assist - please contact us at info@treasurestore.com.au for tailored sizing advice. 

We proudly maintain long-standing partnerships with trusted manufacturers around the world, including Italy, India, China and beyond.

For complete transparency, the country of origin for each garment is thoughtfully detailed on its individual product page and garment care label.

We prioritise natural fibres wherever possible, with a strong focus on breathable linen and cotton at the heart of our collections. Select pieces also incorporate silk, rayon, polyester or refined blends to achieve a specific drape, structure or silhouette. The fabric composition of our garments are listed on each product page for complete transparency.

Thoughtful care will extend the life of your garment and maintain its quality over time.

We have provided care instructions on each individual product page to assist.

If you have any additional questions about caring for your garment, feel free to reach out to our customer care team at info@treasurestore.com.au - who are always happy to help.

Gifting

Yes, we do offer gift cards. A thoughtful way to share Treasure Store with someone special. They are available for purchase online via the link below, delivered seamlessly and ready to enjoy.

Shop our gift cards here: https://treasurestore.com.au/products/treasure-store-gift-card

Our Boutique

Yes, we’re delighted to welcome you to our boutique on the beautiful Sunshine Coast. For full details on our location and opening hours, please visit the page below - we look forward to seeing you in store.

Our Boutique: https://treasurestore.com.au/pages/mooloolaba

Yes - once your return has been lodged with our customer care team and formally approved, you are welcome to return your item to our boutique in place of posting it back.

Please note: that all online returns are processed through our headquarters, where they will be assessed and issued as a store credit in accordance with our policy. Refunds, exchanges and credits cannot be processed in-store by our in-store team members and must be finalised by our online returns team.

We are delighted to offer a collection option from our Mooloolaba boutique for your convenience. Orders placed before 11am and selected for pick-up will be prepared and available for same-day collection between 1pm and 4pm. Orders placed after 11am may require additional processing time and could be available for collection the following business day. Please note: this timeframe excludes weekends and public holidays.

You will receive an email notification as soon as your order is ready to be collected. Kindly present your confirmation email upon arrival at the boutique.

Our online store and boutique offer a thoughtfully curated selection of similar pieces. However, as they operate independently, styles, quantities and availability may vary slightly between the two. For the most accurate information on a specific item in-store, we recommend contacting our store team directly.

For more details about our boutique, visit this page: https://treasurestore.com.au/pages/mooloolaba

Order Issues

We’re so sorry to hear your parcel has been delayed - we understand how eagerly you may be awaiting its arrival.

Please contact our customer care team at info@treasurestore.com.au with your order number, and they will promptly investigate the matter and provide you with an update on your parcel’s whereabouts as soon as possible.

We are so sorry to hear that your piece has been received with a fault. Each Treasure Store piece is carefully produced, inspected and packaged with the utmost attention to detail. While it is rare, if your item has arrived with a fault, we will gladly assist you.

Please contact info@treasurestore.com.au with:

- Your full name

- Order number

- Description of the fault

- Clear images of the issue

Our customer care team will promptly assess your claim and provide an appropriate remedy in accordance with Australian Consumer Law, which may include repair, replacement, reimbursement, or refund.

Once your order has been dispatched, you will receive an Australia Post tracking number via email. This can be entered on the courier’s website to follow your parcel’s journey and view its estimated delivery date.

If you do not receive your tracking details or experience any difficulties, please contact our customer care team at info@treasurestore.com.au.

If the address on your recent order is incorrect, please reach out directly to our customer care team at info@treasurestore.com.au for assistance. They will happily amend the address or redirect your parcel if able.

For more contact details visit the following page: https://treasurestore.com.au/pages/contact-us